Privacy Policy
B2B Industrial Focus: This Privacy Policy applies exclusively to business-to-business (B2B) commercial relationships. Prime Shelters does not engage with individual consumers or collect personal data for consumer purposes.
Information We Collect
Business Contact Information
We collect professional business information necessary for B2B commercial transactions, including:
- Company name, business address, and registration details
- Professional contact details (business email, phone, job title)
- Procurement specifications and technical requirements
- Financial and credit verification information for bulk orders
- Shipping and logistics coordination data
Technical and Usage Data
Our website automatically collects technical information to optimize B2B user experience:
- IP address, browser type, and device information
- Website navigation patterns and technical specification downloads
- Google Analytics data for B2B marketing optimization
- Cookie data for session management and lead tracking
How We Use Information
Commercial Purposes
- Quote Processing: Preparing bulk pricing and technical specifications
- Order Fulfillment: Manufacturing, quality control, and logistics coordination
- Customer Support: Technical assistance and after-sales service
- Compliance: Export documentation and international trade requirements
Marketing and Business Development
- B2B email marketing campaigns for qualified industrial prospects
- Trade show and industry event coordination
- Google Ads optimization for B2B procurement keywords
- Case study development (with client consent)
Information Sharing and Disclosure
We may share business information with:
- Manufacturing Partners: For OEM/ODM production requirements
- Logistics Providers: For international shipping and customs clearance
- Financial Institutions: For trade finance and payment processing
- Legal Compliance: When required by international trade regulations
We do not sell, rent, or trade business contact information to third parties for marketing purposes.
Data Security and Retention
Security Measures
We implement industry-standard security protocols:
- SSL encryption for all data transmission
- Secure server infrastructure with regular backups
- Access controls and employee confidentiality agreements
- Regular security audits and updates
Data Retention
Business information is retained for:
- Active Clients: Duration of business relationship plus 7 years
- Prospects: 3 years from last interaction
- Technical Data: As required for product warranty and compliance
International Data Transfers
As a Chinese manufacturer serving global B2B markets, data may be transferred between:
- China (manufacturing and administration)
- Client locations (Australia, USA, Canada, Europe, Middle East)
- Third-party service providers in various jurisdictions
All transfers comply with applicable international data protection regulations and commercial data transfer frameworks.
Your Rights and Choices
Business contacts have the right to:
- Request access to information we hold about your company
- Correct inaccurate business information
- Opt-out of marketing communications (while maintaining service communications)
- Request data deletion (subject to legal and contractual obligations)
Cookies and Tracking
We use cookies and similar technologies for:
- Website functionality and user session management
- Google Analytics for B2B traffic analysis
- Google Ads conversion tracking and remarketing
- Lead scoring and qualification automation
You can control cookie preferences through your browser settings, though this may affect website functionality.
Privacy Contact Information
For privacy-related inquiries or to exercise your rights:
Email: [email protected]
Business Hours: Monday-Friday, 9:00-18:00 (GMT+8)
Response Time: Within 48 hours for business days
Terms of Service
B2B Commercial Agreement: These Terms of Service apply exclusively to business-to-business commercial transactions. Prime Shelters operates as an industrial manufacturer serving qualified commercial entities only. Minimum order quantities and bulk pricing apply.
Scope and Acceptance
Business-Only Services
Prime Shelters provides industrial container shelter manufacturing services exclusively to:
- Wholesale distributors and equipment rental companies
- EPC (Engineering, Procurement, Construction) contractors
- Mining operations and industrial facilities
- Government agencies and institutional buyers
Agreement Formation
Commercial agreements are formed through:
- Signed quotations and purchase orders
- Proforma invoices with deposit payments
- Master supply agreements for ongoing procurement
- OEM/ODM manufacturing contracts
Products and Specifications
Manufacturing Standards
All Prime Shelters products are manufactured to:
- ISO 9001 quality management standards
- Applicable structural engineering codes (AS/NZS 1170.2, CE marking)
- Material specifications as detailed in technical documentation
- Custom requirements specified in individual purchase orders
Technical Documentation
We provide comprehensive technical support including:
- Engineering drawings and wind/snow load calculations
- Installation manuals and assembly instructions
- Material certificates and compliance documentation
- Warranty documentation and maintenance guidelines
Ordering and Minimum Quantities
Minimum Order Requirements
- Standard Products: Minimum 1x40HQ container load
- Custom Specifications: Quantities as specified in quotation
- OEM/ODM Orders: Minimum quantities apply based on product complexity
- Sample Orders: Available for qualified distributors (charges apply)
Order Process
- Technical specification review and quotation request
- Commercial negotiation and purchase order issuance
- Proforma invoice and deposit payment (typically 30-50%)
- Production scheduling and manufacturing
- Quality inspection and final payment
- Shipping and logistics coordination
Pricing and Payment Terms
Pricing Structure
- FOB Terms: Standard pricing FOB Chinese port
- Volume Discounts: Available for annual purchase commitments
- Currency: USD for international transactions
- Price Validity: Quotations valid for 30 days unless specified
Payment Terms
- New Customers: 50% deposit, 50% before shipment
- Established Clients: 30% deposit, 70% against shipping documents
- Large Orders: Customized payment schedules available
- Payment Methods: T/T (wire transfer), L/C (letter of credit)
Manufacturing and Delivery
Lead Times
- Standard Products: 15-25 working days after deposit
- Custom Specifications: 25-35 working days
- Large Volume Orders: Timeline as specified in contract
- Peak Season: Extended lead times may apply (Q4 typically)
Quality Assurance
All products undergo comprehensive quality control:
- Material inspection and verification
- In-process manufacturing quality checks
- Pre-shipment inspection and testing
- Third-party inspection services available upon request
Shipping and Risk Transfer
Delivery Terms
- Standard Terms: FOB Chinese port (Incoterms 2020)
- Risk Transfer: Upon loading at port of shipment
- Shipping Arrangements: Buyer responsibility unless otherwise agreed
- Export Documentation: Provided by Prime Shelters
Packaging and Handling
- Proprietary flat-pack design for optimal container utilization
- Steel frame components in protective wrapping
- PVC covers in moisture-resistant packaging
- Complete hardware and fastener kits included
Warranties and Liability
Product Warranty
- Steel Framework: 10 years against structural defects
- PVC Covers: 5 years against material defects
- Hardware: 2 years against manufacturing defects
- Conditions: Proper installation and normal use conditions
Limitation of Liability
Prime Shelters' liability is limited to:
- Repair or replacement of defective products
- Maximum liability not exceeding the purchase price
- Exclusion of consequential or indirect damages
- Warranty void for improper installation or misuse
Intellectual Property
Design Rights
- Prime Shelters retains rights to standard product designs
- Custom engineering solutions remain Prime Shelters property unless otherwise agreed
- OEM/ODM arrangements subject to separate IP agreements
- Client branding and customization rights as specified in contracts
Compliance and Regulations
Export Compliance
All shipments comply with:
- Chinese export regulations and licensing requirements
- International trade compliance and customs documentation
- Destination country import requirements and standards
- Product safety and certification requirements
Dispute Resolution
Governing Law
- Jurisdiction: Chinese commercial law for manufacturing disputes
- International Arbitration: Available for cross-border commercial disputes
- Mediation: Preferred first step for dispute resolution
- Language: English for all legal proceedings
Modifications and Updates
These Terms of Service may be updated to reflect:
- Changes in manufacturing capabilities or processes
- Updates to international trade regulations
- Modifications to quality standards or certifications
- Evolution of B2B commercial practices
Commercial Terms Inquiries
For questions regarding these Terms of Service or commercial agreements:
Commercial Team: [email protected]
Legal Department: [email protected]
Business Hours: Monday-Friday, 9:00-18:00 (GMT+8)
Emergency Contact: Available for urgent commercial matters