PRIVACY POLICY
Last Updated: December 15, 2024
Information We Collect
Business Contact Information
When you request quotes, technical specifications, or engage in B2B communications with Prime Shelters, we collect:
- Company Details: Business name, industry sector, procurement volume requirements
- Contact Information: Name, job title, business email, phone number, business address
- Project Requirements: Technical specifications, quantity requirements, delivery locations
- Communication Records: Email correspondence, quote requests, technical inquiries
Technical and Usage Data
We automatically collect certain information when you visit our website:
- IP address and geographic location
- Browser type and device information
- Pages visited and time spent on our website
- Referral sources and search terms used
How We Use Your Information
B2B Transaction Processing
- Process and respond to bulk pricing inquiries
- Provide technical specifications and engineering documentation
- Manage order processing and logistics coordination
- Communicate regarding project timelines and delivery schedules
Business Relationship Management
- Maintain ongoing distributor and EPC contractor relationships
- Send relevant product updates and technical bulletins
- Provide customer support and after-sales service
- Analyze procurement patterns to improve our services
Information Sharing and Disclosure
Prime Shelters does not sell, rent, or trade your business information to third parties. We may share information only in the following circumstances:
- Service Providers: Third-party logistics partners, freight forwarders, and shipping companies necessary for order fulfillment
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of business assets
Data Security and Retention
We implement industry-standard security measures to protect your business information, including:
- Encrypted data transmission and storage
- Access controls and authentication protocols
- Regular security audits and updates
- Secure backup and disaster recovery procedures
We retain business contact information for the duration of our business relationship and as required by applicable laws and regulations.
International Data Transfers
As a global B2B manufacturer, we may transfer your information to our facilities in China and to our international logistics partners. We ensure appropriate safeguards are in place to protect your information during such transfers.
Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access and review the information we hold about you
- Request corrections to inaccurate information
- Request deletion of your information (subject to business and legal requirements)
- Opt-out of marketing communications while maintaining transactional communications
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website performance. These include:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors interact with our website
- Marketing Cookies: Used to deliver relevant advertisements on third-party platforms
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. We will notify you of material changes through our website or direct communication.
Privacy Inquiries
For questions about this Privacy Policy or to exercise your rights, contact our Privacy Officer:
Email: [email protected]
Address: Prime Shelters Manufacturing, Guangzhou, China
TERMS OF SERVICE
Last Updated: December 15, 2024
Acceptance of Terms
These Terms of Service ("Terms") govern your use of the Prime Shelters website and your business relationship with Prime Shelters Manufacturing Co., Ltd. ("Prime Shelters," "we," "us," or "our"). By accessing our website or engaging in business transactions with us, you agree to be bound by these Terms.
Business-to-Business Services
Scope of Services
Prime Shelters provides industrial container shelter manufacturing and related services exclusively to business customers, including:
- Heavy-duty fabric container shelter manufacturing
- OEM/ODM industrial shelter solutions
- Technical consultation and engineering support
- Bulk procurement and international shipping coordination
Minimum Order Requirements
Our services are designed for bulk B2B procurement. Minimum order quantities typically start from one (1) 40HQ container load. Individual consumer purchases are not accepted.
Quotations and Pricing
Quote Validity
- All quotations are valid for thirty (30) days from the date of issue unless otherwise specified
- Prices are subject to raw material cost fluctuations and currency exchange rates
- Final pricing is confirmed upon order acceptance and deposit payment
Payment Terms
- Standard Terms: 30% deposit upon order confirmation, 70% balance before shipment
- Letter of Credit: Irrevocable L/C at sight from recognized international banks
- Payment Methods: Wire transfer (T/T), Letter of Credit (L/C)
Manufacturing and Delivery
Production Timeline
Standard production lead times range from 15-30 working days depending on order quantity and specifications. Custom engineering projects may require additional time.
Quality Assurance
- All products undergo pre-shipment inspection and testing
- Products comply with specified international standards (CE, AS/NZS 1170.2, ISO 9001)
- Material certificates and test reports provided with each shipment
Shipping and Risk Transfer
- Standard Terms: FOB (Free On Board) Guangzhou Port, China
- Risk of loss transfers to buyer upon loading at the port of shipment
- Buyer responsible for import duties, customs clearance, and local delivery
Warranties and Limitations
Product Warranty
- Steel Framework: 5-year warranty against manufacturing defects
- PVC Covers: 3-year warranty against premature degradation under normal use
- Warranty covers material defects and workmanship, excludes normal wear, misuse, or extreme weather damage beyond specified ratings
Limitation of Liability
Prime Shelters' total liability for any claim shall not exceed the value of the specific products giving rise to the claim. We shall not be liable for indirect, consequential, or punitive damages.
Intellectual Property
Design Rights
- Prime Shelters retains all rights to our proprietary designs and manufacturing processes
- Custom engineering drawings become joint property upon full payment
- Buyers may not reverse-engineer or reproduce our proprietary flat-pack designs
Confidentiality
Both parties agree to maintain confidentiality of technical specifications, pricing information, and business terms disclosed during the course of our business relationship.
Force Majeure
Neither party shall be liable for delays or failures in performance due to circumstances beyond reasonable control, including but not limited to:
- Natural disasters, epidemics, or government restrictions
- Labor strikes or transportation disruptions
- Raw material shortages or supplier failures
- Port congestion or shipping delays
Dispute Resolution
Governing Law
These Terms shall be governed by the laws of the People's Republic of China, excluding conflict of law provisions.
Arbitration
Any disputes arising from these Terms or our business relationship shall be resolved through binding arbitration under the China International Economic and Trade Arbitration Commission (CIETAC) rules.
Termination
Either party may terminate ongoing business relationships with thirty (30) days written notice. Existing orders and contracts remain binding until completion. Termination does not affect warranty obligations or payment duties.
Modifications
Prime Shelters reserves the right to modify these Terms at any time. Material changes will be communicated to existing business partners. Continued engagement with our services constitutes acceptance of modified Terms.
Legal & Contract Inquiries
For questions about these Terms of Service or contract negotiations, contact our Legal Department:
Email: [email protected]
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (GMT+8)
Address: Prime Shelters Manufacturing Co., Ltd., Guangzhou, China